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Privacy Policy

MintOps Privacy Policy

Last Updated: November 2025

1. INFORMATION WE COLLECT

1.1 When you use our website or contact forms, we may collect:

  • Name and contact information (email, phone)

  • Company name and industry

  • Information about your inquiry or interest in our services

  • Technical data (IP address, browser type, device information)

  • Cookie data

2. HOW WE USE YOUR INFORMATION

2.1 We use your information to:

  • Respond to inquiries and provide information about our services

  • Communicate with potential clients

  • Improve our website and services

  • Comply with legal obligations

2.2 We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Consent: When you submit a contact form or inquiry

  • Legitimate Interests: To operate our business and respond to inquiries

  • Legal Obligations: Where required by law

4. DATA RETENTION

4.1 We retain your personal data only as long as necessary for the purposes outlined in this policy.

4.2 Inquiry data is typically retained for 2 years unless you become a client or request deletion.

5. YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request data portability

  • Withdraw consent

To exercise these rights, contact: sam@mintops.co.uk

6. COOKIES

6.1 Our website uses cookies to:

  • Ensure the website functions properly

  • Analyze website traffic and usage

  • Improve user experience

6.2 You can control cookies through your browser settings.

7. SECURITY

7.1 We implement appropriate technical and organizational measures to protect your personal data.

7.2 However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. THIRD-PARTY SERVICES

8.1 Our website may use third-party services (analytics, forms, hosting) that may collect data independently.

8.2 These services have their own privacy policies:

9. CHILDREN'S PRIVACY

Our website is not directed at children under 16, and we do not knowingly collect data from children.

10. CHANGES TO PRIVACY POLICY

10.1 We may update this Privacy Policy from time to time.

10.2 Changes will be posted on this page with an updated "Last Updated" date.

11. CONTACT & COMPLAINTS

Questions: sam@mintops.co.uk

Complaints: You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

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